Privacy Policy
Last updated: October 2026
MRF Equipments (“we”, “us”) respects your privacy. This policy explains what personal information we collect through mrfequipments.com.au, how we use it and how you can contact us. We handle personal information in line with the Australian Privacy Principles.
What we collect
- Contact details you give us – name, email, phone, delivery and billing address
- Order details – products, delivery instructions and payment status
- Messages you send through our forms or by email
- Basic technical data such as browser type and pages visited, collected through cookies
How we use it
- To quote, process and deliver your order
- To answer your questions
- To send invoices and order updates
- To improve our website and, if you agree, to send occasional offers
Who we share it with
We only share what’s needed to get the job done – for example with freight companies delivering your order, our payment and website service providers, or where the law requires it. We do not sell your personal information.
Cookies
Our website uses cookies to keep your cart working, remember preferences and understand how the site is used. You can turn cookies off in your browser, but parts of the shop may stop working.
Keeping it secure
We take reasonable steps to protect your information from misuse, loss and unauthorised access.
Access and correction
You can ask to see or correct the personal information we hold about you by emailing sales@mrfequipments.com.au.
Complaints
If you’re unhappy with how we’ve handled your information, email sales@mrfequipments.com.au and we’ll respond within 30 days. If you’re still not satisfied, you can contact the Office of the Australian Information Commissioner.